Advice about Kaiser Richmond

Parent Q&A

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  • Hello,

    I am interested in hearing about experiences with Kaiser Richmond's Teen IOP (Intensive Outpatient Program) for mental health. My 15 year old child will be evaluated for this program very soon and will likely resist going. I am feeling nervous because in our mental health journey, no therapist or other person I know has ever talked about it - though Roger's Foundation is recommended by some. Grateful for any feedback you can share. Thanks

    I don’t have specific experience with Kaisers IOP but it is generally the next step if therapy one on one isn’t working. I am familiar with Rogers and as it’s name states it is a Behavioral focused program. This means they are not going to address underlying issues but simply the behaviors that are undesirable. In my experience with my child these types of programs are not effective unless perhaps your child has OCD. The issues that cause the behavior need to be addressed so that the child is no longer expressing themselves through those undesirable behaviors. I strongly recommend that whatever program you choose it is a Relational program where relationships are built on trust that help the child to understand and develop coping skills. 

    Abysmal experience with Kaiser IOP after my child made a suicide attempt. The first teen group they showed up to had two other teens who talked continously about beating up other people and being beat up.  I called Kaiser to say this isn't working (by the way, they matched a suicidal teen with an unlicensed staff person) and that staff person said come again. Second time, it was just one of the two kids who came, and again conversation was dominated by talks of violence.  The parents group was slightly better, though be prepared to spend 2.5 hours listening to other parents, which is great in many ways, but challenging in others.  Plus, it is usually the mothers who go and in my experience,fathers really need to go to work on the complicated emotions that come from having a suicidal child.  So definately not a replacement for couples therapy which is needed since the family environment contributes to your teens anxiety and we as parents need to examine what we need to do differently as well.  We are just paying out of pocket for everything.  

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  • Kaiser Oakland vs Richmond

    Aug 22, 2018

    Hi all, 
    We are newly enrolled into Kaiser and trying to decide between Kaiser Oakland and Richmond facilities. We are equidistant from both, in Berkeley. Our primary requirement is a good paediatrician (for 2 yr old & 6 yr old), and I see several recommendations for both centres. So are there any overall process/feature differences that make one centre better than the other? 

    I find both facilities to be stressful and overwhelming for routine care, especially with two young kids.  I would consider heading out a bit past Richmond to go to Kaiser Pinole.  Since it's not part of a hospital it's small, friendly and with easy peasy parking.  Whenever I go to Kaiser Oakland I have to build in an extra 20 minutes just for parking and finding my way through the huge maze of buildings/offices so it might not add too much time to your overall journey.  Also, an amazing pediatrician is located there, Dr. Elizabeth Bassett.

    I actually love Kaiser Oakland for pediatrics, though I agree with the other responder on the mazelike aspects for adult care there (which is still scattered across several buildings). But pediatrics is all in one building, except for speciality care, which is right across the street, so it feels very streamlined. We have been incredibly impressed with every pediatrician we've seen over the years for our 4- and 7-year-olds. Parking is a beast, to be sure, but I have learned to just pay for the garage. No experience with either Richmond or Pinole, so I can't compare, but my understanding is that much of the specialist care is in Oakland, so if you do need something beyond the basics, you will get referred to Oakland anyway. We have twice had situations where, at a routine visit, our doctor flagged something as an immediate concern and referred our child, once to a specialist and once to the ER. In the second situation, the doctor called the hospital (just across the street from pediatrics) with all of the information and we just took the elevator down, crossed the street, and were there. So there can be some pluses to being associated with a hospital.

    I second the recommendation for Kaiser Pinole pediatrics. Small and easy, and our pediatrician (Dr. Cherilyn Brunetti) is wonderful. If you need specialists, they can put in a referral and you can deal with the larger hospitals in Oakland and Richmond. Good luck!

    Hi,

    We also live in a Berkeley and my family is insured with Kaiser. I am 4 months PP and was seen at at the Oakland facilities for prenatal check ups and delivery. I loved the Oakland hospital but was not fond of the Oakland clinic facilities. Mainly because they are very busy and I found the care not to be as personalized, and also because of the there's different buildings which can make it confusing. So, after a great recommendation for a pediatrician in Richmond, I decided to visit the Richmond facilities for my son's well child appointments. So far, I have loved the personalized care. Everyone is very nice and professional (not always the case in Oakland), very understanding if I happen to be late to an appointment, I like that all departments are in one building, and there's a big parking structure. Our pediatrician is EXCELLENT. The only down side is that the facility is not close to a freeway exit and I have to plan my appointments to avoid peak traffic hours. 

    We love Richmond, and in fact when my daughter brought a friend with her one visit, the friend (who goes to Oakland Kaiser) said she wished she could go there. My daughter is 19 now, but that was only 3 years ago. We've found doctors there who we really like. Her Pediatrician was Dr. Desler (a woman), and I'd highly recommend her. 

    Why is it better? Free parking is a biggie. It's smaller, or more compact, so it's really easy to go from one department to another. And it has everything we have ever needed. 

    We chose Richmond, even though Oakland was closer, because the parking there was so much easier.  It worked out well for us.

    I prefer Richmond, because of the horrid traffic to get to Oakland and the pain of parking. Plus, I just find the front desk staff nicer at Richmond and have had very good experiences with the pediatricians. My own experiences with Oakland pediatric (admittedly over 10 years ago now) were much more negative. 

    You might want to use Google maps or similar app to compare drive times from precisely where you live to each facility at different times of the day. Whether you live in north or south Berkeley, how close the highway, etc. will make a BIG difference in your commute. Given that you have two kids and will presumably have to go to a pediatrician regularly - wellness visits, shots, the usual ear infections, etc. - deal with bad traffic really adds up.

  • ISO Kaiser Richmond Doctors

    Dec 15, 2016

    Hi!

    I am going to working at KP starting Jan 2017! This also means I will be getting Kaiser insurance!!

    I need recommendations on a PCP and OB and a pediatrician for my 18mo old son!

    Any Recs??

    thanks in advance!

    Congratulations on the new job! 

    We love Dr. Desler in Richmond Pediatrics. If she has room on her patient list, I would meet with her. My daughter loves to see her, even when sick, even when shots are coming. She listens, she follows up, she truly cares. 

    Dr. Wang in Family Medicine is great for adults, but we don't have any experience with her for kids.

    Good luck!

    I really like our son's (10 mos) doctor Dr. Phu. He's nice, straight forward and informative. My current OB is Dr. Zayas, I saw her through my pregnancy and she listens well, is gentle and is very caring. Probably the best OB I've had at Kaiser.
    Congrats on the job. Kaiser has improved by leaps and bounds the past few years!

I go to Kaiser Richmond and I find it much easier to deal with than Oakland - there are usually no waits, it's clean and calm.

I love my primary doctor - Melinda Glines.

I've seen two OBs, Rachel Hartshorn and Lester Refigee and both are kind and wonderful. Don't know about their experience with over 40 and cancer, but I recommend them as thoughtful doctors who are good at listening.

Our pediatrician is a man, so I can't help you there. Good luck!

Archived Q&A and Reviews


Nov 2004

re: Kaiser in Richmond

We go to Kaiser Richmond and I have to say we've been very satisfied there.

They have a great pediatric dept. Our regular ped. is Dr. Berman but we've seen other Drs. there on various occasions and have been happy with all of them. OB-GYN, same thing... They also have a Women's Health Care dept which is separate (I think) from OB-GYN, and a women's breast clinic. A lot of really nice, caring Drs. Nurses, Aids are in Richmond.

I'm not as familiar with everyone in the medical dept, but I see a nurse practitioner, Marianna Phillipek who is more wholistic minded than many other Drs. and nurses there.

The few times we've had emergencies we've been taken care of immediately and with care that made me feel confident. I'm the type of patient who asks a lot of questions and I do a lot of my own research if I have a specific issue. I've almost always been treated with patience and respect (have seen a few drs. over the years that were a bit too arrogant for my taste, but that's the exception, not the rule). I like Richmond also because it's small, so usually my appointments are on time. Can't say anything about therapists there, haven't had experience with them, but Medical, OB and Pediatrics I think are great. Good luck. anon