Recent experiences with Oakland Montessori?

I do not recommend Oakland Montessori to parents of small children. I enrolled my 3 year old here because of location, the lovely outdoor area, and because I had had a very positive personal experience with Montessori preschools in the past.  Our child cried every school morning at home and again at drop off and most afternoons at pick up for almost 6 months. Our child had previously been a very happy student at another preschool. When we asked the teacher (daily, and later, 1x a week) how he was doing, she told us: "fine." We never witnessed or heard of any attempts whatsoever by the staff to support him in his struggle to transition. We were discouraged from entering the school classroom at drop off or pick up. We were allowed to observe only under very controlled circumstances, for example, we were not allowed to play with the child but asked to sit on a chair and not touch our own child during observation. At this age our child was unable to articulate what their day was like. At pick up, my child was often alone in a corner of the school yard. At our previous school, my child had played happily with others daily. My child was often in soiled clothing, cold to the touch, despite having a change of clean clothing at the school at all times. On one occasion, I witnessed a 2 year old child who was carrying her coat and lunch box across the play yard trip on her own coat and fall, hitting her face on a wooden walkway. A teacher was nearby and also witnessed it. This teacher did not touch or hold the child or help her to her feet or assist her in any way, instead saying "yeah, <child's name>,  I saw you fall." as she cried, then sobbed on the ground.  After 6 months, we were called into a parent teacher conference, during which the director asked us what our child's name was. She also asked us if there was a lot of anger in our household. She said that our child had been very unhappy for almost 6 months but was starting to participate with others. We asked what the staff was doing to trying to help him transition. We asked them what had been successful in the past. The director and teacher did not respond to this question. Several days later, we requested a minor, age-appropriate change to our child's routine, which many other parents had requested, as well. The teacher agreed to the change, but chose not to implement it. Furthermore, the teacher refused to communicate with us, the parents, for over 6 weeks. We reached out politely by text, the teacher's preferred means of communication, in order to touchbase about our child's wellbeing and routine. The teacher did not respond. We waited a couple of days, then left a message on her phone and on the school office line, requesting that someone call us back when they had a minute. We received no response. We then tried by email and when that didn't work, we tried taking the day off work early to try to catch the main teacher before she left for the day. We left a message with the assistant teacher. Not a single of these messages were ever replied to. The assistant teacher suggested that we set up a parent teacher conference to improve communication, we sent 1 email and 1 phone call requesting a parent teacher conference. The director emailed us that day to tell us to find another school.