One Medical Group - Oakland/Berkeley
Has anyone used One Medical group in Oakland or Berkeley? Especially for infant/child health? We have a baby on the way and are looking for a family practice clinic where both mom and baby can be seen.
Sep 6, 2016
Parent Replies
Hi there,
I wanted to share our recent experience with One Medical Group in Berkeley, in case you're considering them for primary care, infant or child health. I have two children of my own so I know how important it is to find a doctor you can trust.
This past week, my husband had stomach upset for a couple of weeks, and finally decided to go the doctor after peeing blood for a couple of days. He went to One Medical because we have new insurance, we didn't have a primary care physician yet, and their office is near our house. The doctor asked him some questions, got a blood and urine sample, and sent him on his way. They said they'd be in touch in 7-10 days. My husband asked them if there was anything more they could do to help him, given his acute condition, and they said no, that they would be in touch with the test results to discuss next steps. After 2 more days went by, and no response from One Medical despite a few phone calls, he finally went to Urgent Care. Within 30 min. they gave him an IV and told him he had an infection, and then sent him to the ER for more tests. They diagnosed him with a severe case of kidney stones. Thank god he is getting the care he needs now. He has since called One Medical and is getting a full refund.
Please keep this in mind when deciding which medical practice is the best fit for your family.