Nicholas Ching, DDS

I feel the same way about needing great front office staff! We have been happy with Dr. Nick at Children's Dentistry in El Cerrito and the front office staff are competent and professional and there's low staff turnover.  https://www.kidsteethdoctor.com/

Our child has been seen by Dr. Lisa Swearingen since I was pregnant and the day he was born (Sutter East Bay on Milvia). She's great and is accessible via email as well, but also didn't rush our visits. She also is very practical in her stance, which we also appreciate since my partner and I have an extensive background in medical sciences.

When our child was about 2, we took him for his first dental visit with Dr. Nick (Nicholas Ching) located in Albany/El Cerrito, and it was a very warm place! He had one other visit prior to COVID and will be going back for his next visit next month. Something else I like about this office is that they bill insurance first and then send us a bill (sometimes) afterwards so we aren't paying like $500 upfront for a child's dental visit. We really love both of these providers and feel that they are very good at working with kids and their caregivers =) 

We had 14 years of great success with Dr. Matsuishi on Stockton Street, and continued to have great care in a soothing environment with Dr. Ching, his successor.  Their office used to give tours to nursery school kids, to help them feel comfortable in the office.  They would let you schedule a pre-visit to reduce anxiety.  

My kids go Dr. Nicolas Ching of Childrens Dentristry. When they were younger they appreciated the tv playing cartoons to distract them. Dr. Nick, as he is called, has a great manner with the kids. He is very genuine and friendly. They have a chair for the parent to sit in right next to the table the children lie down on. He does a good job of explaining issues and has always been patient and helpful when I have questions.