Hearing Aids

Parent Q&A

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  • I'm in my 40s and dealing with some hearing loss. I'm just not sure where to start. My insurance has been way less than helpful so I'm happy to pay out of pocket if something will actually help.

    If I'm at a live show, I can catch most of what the performers/comedian/whatever is saying, but not all of it. In conversations I have to ask people to repeat themselves a lot even if there's no background noise.  But it's weird, it's like I'm hearing the sound but can't quite process the word the sounds make. I don't really understand.

    I have tinnitus too.

    Is this something hearing aids will help? Are there different kinds of hearing aids? Any help is really appreciated!!

    I also have hearing loss though not quite that bad and I am 60. I highly recommend going to an audiologist and getting your levels tested. They can recommend the best options depending on your results and you can go from there. I recommend Berkeley Hearing Center.

    Oh my goodness, yes. My hearing has been changing, too. 
    First I couldn’t hear the yoga teacher speaking gently during savasana. I got every fifth word. Next I couldn’t understand the agent through those thick movie-theatre glass windows. I got a hearing test at Costco and the audiologist reported that my hearing was fine. Not true! 

    It progressed.  If people are facing away from me I can’t understand. My teenager can be very soft-spoken and she is personally insulted when I don’t hear her. And refuses to repeat herself. But that’s another story. 
    i find myself turning my head back and forth during conversations hoping that one ear will do better. (Do I look like a mad cow?)

    I went back to Costco two years ago and the audiologist stated that there were some changes but that I would go nuts with hearing aids and not use them but come back in a year or two. So I’m due. 
    Clearly my hearing impairment is affecting my quality of life at this point. Id like to find a hearing aid that amplifies only the frequencies that I can’t hear well. The typical hearing aids just blast the volume of everything. 
    My understanding is that I have hearing loss in the higher frequency range only. This means that certain consonants are indistinguishable to me.  I think that’s why reading lips helps me. So I can tell if they are saying “f” vs “”ch” or “st”.
    I saw an older comic on TikTok talking about hearing changes who after receiving her boarding pass was directed to go to the “Make Believe” lounge until boarding. She was puzzled until arriving at the “Maple Leaf” lounge. This kind of thing happens to me often. I need to move ahead with hearing aids! I already wear glasses to read anything within 2 feet and take hormones and magnesium for sleep. Good Luck and looking forward to responses. 
     

    Yes! I'm in my late 30s and got hearing aids last year for similar issues. I have trouble hearing in crowds/restaurants and I can't make out words when watching TV. Insurance doesn't cover hearing aids for anyone, so I'm not surprised they're not helpful (although it is really annoying). You should start by seeing an audiologist, they'll do a hearing test and tell you about the different types of hearing aids. Different brands are better for different types of hearing loss. The hearing aids take a bit to get used to but they're really amazing and no one I've met has even noticed I'm wearing them.

    So sorry that you are experiencing hearing loss!  There are many causes that are not related to of aging..

    I have a single-gene disorder called otosclerosis that presented when I was still a student at UCB. Symptoms are similar to what you describe.

    Sounds like you need a diagnostic workup with a good ear, nose, and throat doctor.  They used to be called otolaryngologists (sp?) but are now called something like "head and neck" specialists. Perhaps others in the BPN can make recommendations. My world-class ear doctor (Bernard Drury) retired and I am between doctors now my self.

    After the physical exam - removing ear wax, documenting any history of infections, family history, traumatic insults (like gunfire or loud alarm bells going off right next to your ear) a diagnostic audiogram will be ordered.  The audiologist puts headphones on you and plays electronic tones at different frequencies, from about 20 Hz to 20KHz. Ypu push a button when you hear a tone. The audiologist plots a graph of which frequencies you can hear, and which are attenuated by the disease process, and how many deciBels are lost in each band.

    With the audiogram, the audiologist can prescribe a hearing aid to match your particular frequency response.

    Some people can get satisfactory hearing aids at CostCo.  Personally, I use Hearing Science of Walnut Creek, who are very customer-service oriented and not cheap.

    I have had hearing loss for nearly half a century, and am still able to function very well.

    If you DO have otosclerosis (which is characterized by a loss of low frequencies, like male speaking voices), immense improvements can be seen in many people who get a simple outpatient surgery - a stapedectomy.

    In the meantime, there are some tricks to help communication:

    Train your family to not try to talk to you when they're not in the same room with you.

    If you miss one phoneme of what someone says - for example, someone says "The required training program I took today was (mumble)", instead of asking them to repeat the whole sentence, ask "What did you say about the training you took today?"  Missing one phoneme can alter your understanding of the entire sentence.

    Learn to love closed captions on movies and TV shows.

    It is a shock to have a mild (or not-so-mild) hearing disability at a fairly young age, but it will not ruin your life. You can learn to adapt to it.

    Wishing you all the best.

    Start by going to an audiologist to get your hearing checked. I go to HearingZone, which has an Oakland and Alameda location (https://hearingzonedoctors.com). You'll be able to learn what kind of hearing loss you might have, and they can answer any questions you have about hearing aids. 

    I cannot recommend more highly Jessa Musico Traylor at the Berkeley Hearing Center on San Pablo Avenue. I saw her years ago when she was at the Herrick campus of Alta Bates, and in addition to doing the testing and diagnosing a less common hearing loss, she gave me an education in coping with limited hearing, along with a Kind bar because it was 12:30 and I hadn't had time to stop for lunch. I didn't actually get the hearing aids until 4 years later (I was in denial, they were expensive...) but when i went back to her she was cheerful, understanding, supportive and I'm so happy to have them. Insurance covered a small amount. One of the things I learned from Jessa is just how hearing loss can contribute to cognitive decline, and I can tell how much more bandwidth I have because I'm not struggling to hear. Best of luck to you.

    I have exactly the same kind of hearing loss as you. After a couple years of living in denial, I ordered some hearing aids online after they became available "over the counter" in 2022. I have not been super happy with them, and they were very expensive (several thousand $$). The customer service is very good and responsive, but I don't feel like they help me enough. I would recommend working with a hearing aid center in person. Hearing aids are not like glasses (which I also wear) in that you have to get used to them. Glasses you put them on and can immediately see better, and see everything. Hearing aids you have to kind of "learn" how to hear with them, and they amplify different sounds differently. Also you wear them all day; you can't just take them off and put them on like glasses. 

    My husband had otosclerosis and had stapedectomies in both ears and his hearing is much better now. I hoped that my hearing loss could similarly be helped by surgery but alas no. They did a conductive hearing test (literally seeing if you hear better with the sound touching the bone behind your ear) and my hearing loss is not reparable surgically. 

    Good luck and I hope you find hearing aids that really help. 

    p.s. the comedian who thought she heard "Make Believe Lounge" is Tig Notaro and she is hilarious. 

    I highly recommend first getting a medical check and thorough hearing test up to rule out any medical issues (I saw an ENT and their associated audiology clinic, which were covered with a small co-pay like other medical visits), and then contact the Center for Better Hearing at El Cerrito Plaza.  They are very skilled and professional. They explained my many options, helped me figure out what kind of hearing aids might work best for me, and then, importantly, let me test them our for as long as I needed, with no pressure, before I ordered.  Even then, when the ones I ordered were a little heavier than expected (not exactly like to samples I'd tried), it was no problem at all to switch to something different; I believe I had up to 12 weeks to change my mind. They adjusted the settings (such as amplifying some frequencies more than others) until I was absolutely comfortable.  They schedule regular cleaning, as well as adjustments (which are occassionally needed) - all at no extra charge. I am so happy to have my hearing aids!

    Contrary to what others have suggested here, modern hearing aids do not just amplify everything the same amount; they are quite finely adjustable, depending on your particular pattern of hearing loss - which may even be different in each ear.  Some offer apps so you can also adjust in the moment for specific settings/situations (I've never used mine, so can't comment on it).  If you do get hearing aids, I highly recommend getting rechargeable ones - no tiny batteries to constantly buy, dispose of, and replace.  The charger has a usb option, so no worries if you travel. Mine (and most these days?) has bluetooth capability, so it's like having airpods when I listen to any bluetooth capable device, including using my phone, if I turn it on.

    Also, it's not necessarily true that your health insurance won't cover any of it.  I suspect that most don't cover the whole cost, but my HMO insurance covered a good portion of it (The Center for Better Hearing is "in network" for my insurance, and they helped get all of the required prescription details, etc.), and I was able to use my FSA funds toward the rest. Check your own policy details before you assume anything.

    no sure if you had covid or not. i had a bad bout in july 2022... wrecked my hearing. my audiologist confirmed that covid is definitely a culprit. i technically qualify for hearing aids and have tinnitus 24/7 now. i have trouble hearing voices of certain pitches, usually women but also men, usually soft spoken individuals. the kicker is if i'd made the connection right away, there was a steroid injection therapy that may have had a chance to save some or all of my hearing. my specialist said the window of opportunity was 3-4 weeks for that. i'm still angry that NO ONE IS TALKING ABOUT THESE ISSUES. covid is a vascular disease and it can cause problems anywhere in the body. unfortunately for me, it caused inflammation in my ears and wrecked my hearing. wishing you the best of luck with the hearing technology. i'm shopping around for mine now as well.


  • My husband wants a new set of hearing aids; he's finding his behind-the-ears increasingly frustrating: hard to clean, hard to adjust. I think he needs something simpler. A cousin uses Phonak, which goes in the ear, where volume is easily adjusted. Any other ideas? He has United Health Care & Medicare, and is a Costco member. A supplier in Berkeley or Albany would also be good.

    A friend of mine uses the Phonak brand and is happy with them. I use the Opticon one  due to my ear shape and like them.

    Whether Costco is a good place to get hearing aids may depend on the nature of one's hearing loss.

    Most people who have age-related (or Tower of Sound rock concert related) hearing loss seem to lose their high frequencies.

    In my case, genetic otosclerosis, I started losing low frequencies while attending UCB as an undergrad.

    I use Phonak hearing aids that sit within my ears. They stay in well, even while horseback riding, though COVID masks, plus earrings, plus glasses presents a challenge.

    Start with an audiogram to see what type of hearing aids are needed.  The two ears may be different.

    If Costco can provide satisfactory devices, great. A new law allows for some hearing aids to be sold over the counter.

    If he can't get what he needs from Costco, I have been using Hearing Science of Walnut Creek on Ygnacio Valley Road for years. They can do the audiogram, too. My Phonak hearing aids have been trouble-free for many years. If you lose one within the warranty period (5 years?) they will replace for a nominal cost.

    The Phonak brand makes a number of different styles.  My behind-the-ear hearing aids are Phonak, and I find them quite simple ot use once they were adjusted properly.  I recommend visiting the Center for Better Hearing at El Cerrito Plaza.  I found them very professional and helpful in selecting my new hearing aids.  I was able to try a sample pair for as long as I needed to make up my mind, and when my actual set arrived I had a couple of months, I think, during which I could return them for free if they didn't work our for me.  They took my insurance (though I still had a substantial co-pay).  I know a lot of people who have been happy with the hearing aids and service at Costco, too.

    Wherever he goes, he should not feel pressure to buy the "top of the line" if that's not what he needs/wants to pay for, and he should bring them back to be adjusted as often as necessary to get them just right (and whenever they need to be readjusted; this should all be included in the price).

    I use and like Joanne at the Center for Better Hearing in El Cerrito Plaza. I think that in-ear or outside ear depends on the type of hearing loss. They'll be able to advise.

    Similar situation, we also have UHC Hearing (https://www.uhchearing.com/) so we are trying 3 as that is how the insurance works, starting with Starkey from East Bay Hearing services, had a great experience there! https://www.eastbayhearingservices.com/

  • Hearing Aids from Kaiser?

    Dec 30, 2016

    My hearing aids are over 10 years old and I noticed that one seems to have stopped working so I'm looking to find a new, more up-to-date pair but don't know where to go. When I got my first pair, I ended up getting an audiology appointment at one place and the devices at another, and the whole process seemed very confusing as the aids came with a warranty but the vendor changed ownership multiple times. I also had to try different styles before finding one that was not painful. It's not clear to me whether different providers carry different models--at the time it seemed challenging to know the full range of options/prices/service so as to be able to make an informed decision.

    I now have Kaiser health insurance and would appreciate hearing about whether that is a good option. I would love to hear about the experiences of others, both good and bad, and all advice and suggestions would be welcome.

    Thank you.

    I had a great experience at the Kaiser hearing aid center. I saw Dr. fornero and found her empathetic and a good listener. She worked closely with me to help me find the right hearing aid and helped adjust it after I got it. The front desk woman made an extremely rude comment to me one day that left me reeling though: I got my appointment wrong for the day I was supposed to pick up my hearing aid and the front desk woman made a really rude comment about how I could enjoy one more weekend of silence (or something like that) since I wasn't scheduled to pick it up till next week. I was appalled, and even said out loud to her "that wasn't funny. Not even a little bit". I had been having a really hard time with losing my hearing and that comment stung. 

    Well...since no hearing aid costs are covered by any type of insurance- it really does not matter where you get 'em; they even sell them at Costco. However, I suggest that you start the process with your Kaiser PCP and get a referral for an audiological eval and then an apptmt with an Audiologist there. This will help you more than anything. My son has moderate-severe deafness in both ears so we have been using aids for many years, and we are Kaiser insured. The thing is, there are so so so many kinds of aids right now, that you could waste your money on the wrong kind for you and be stuck with it. My son's aids cost $1,000 each. We did not want to make a mistake. I find the Kaiser Audiologists to be great, and very honest. They are not trying to sell or upsell aids. If the Costco aid would have been right for us, our Audiologist would have told us to buy it. It is also great to have them to clean and adjust the aid on a yearly basis, and for my son, since his ear is still growing, he needs new molds for the ear canal part every so often. Good luck to you! The hearing aid is rapidly changing with all of the digital advances and the Audiologists will really help you to sort out all of the options based upon your specific hearing needs.

    From my experience with knowing children who got hearing aids through Kaiser (which could be totally different than adults), it's extremely unlikely and maybe impossible to have a plan that covers the cost of the hearing aids. However, you could get aids through them and their audiologists will fit and program them. You probably want to call the audiology department directly and ask about their selection and member services to see what your plan covers

    Hi Anon,

    Don't have specific advice for or against Kaiser. I would check out Costco (not Cosco) for price. They are probably limited in styles but I hear they have good pricing.

    http://www.costco.com/hearing-aid-styles.html

    Let us know what you wind up doing.

    My experience with Kaiser Hearing Center in Oakland has been very good. I don't know if I have a particularly good Kaiser plan, but I've never had to pay for any visits or services there, and only had to pay $50 of the $1050 for my hearing aid. They took a mold of my ear to make the actual hearing aid, and then shaved off bits where it was bugging me, to really make it a comfortable fit. I feel welcomed to come in whenever something is wrong with my hearing aid, or I need more wax filters, or for annual hearing tests. Of all the Kaiser departments I have interacted with, this one has been the easiest and most pleasant to deal with.

Archived Q&A and Reviews


Questions

High end hearing aid vs. next step down

Aug 2014

I am 58 years old and according to a hearing test I have high frequency hearing loss. Audiologist recommends a hearing aid. The choice is between the high end model vs the next step down. The audiologist recommends the high end one. The difference in price is about 2K. Any suggestions as to how to make this choice. Anon


As someone who has worn hearing aids for 25 years, while my ears went through various phases of otosclerosis and surgery, I'd say it is a no-brainer to get the expensive kind of hearing aid. The cheap ones (a) don't work well, well at allowing you to hear human speech; (b) feed back horribly; and (C) go thru batteries very rapidly. The expensive programmable ones are able to filter out background noise so that you can actually hear the signal that you want to hear. Amelia


Hello, and sorry for the late reply about hearing aids. I am 44 and have had HAs for about a year. It's shameful how little information is available to help people comparison shop for HAs!

I chose a high end model ($5,000 for both) with which I am very happy. I have the Phonak Audeo Q90. I like it because I can adjust the volume by pushing a button on the right ear, and I can control the pre-built algorithms on the left ear (I have a mute, a ''loud places'' setting, a ''focus right in front of me'' setting etc.). I am confident that the hearing aids make me able to hear/undersatnd a lot of words in conversations that I otherwise wouldn't.

You should have the opportunity to try both models. Your audiologist *must* allow you to try a hearing aid for at least 30 days and return them with no cost to you -- this is a state law. If your audiologist is pushing one or the other model, you might want to consider going to a different audiologist.

Also, be sure to find out what's included in the cost. Will you be paying a fee every time you come in for an adjustment? How many adjustments are included? I got a lot of them, and the visits were covered...

Someday soon we'll have a good online review site for hearing aids. Till then, let's help each other by sharing as much info as possible.

Best of luck to you, mild hearing loss too


I think I need hearing aids - suggestions?

July 2014

Over the past 18 months I have noticed a change in my hearing. I find that I need to be closer to the yoga teacher to hear the gentle suggestions before asana, I have a hard time understanding the person on the otherside of the glass ''box'' at the movie theatre or bank, and today I missed huge parts of the sermon at church - it just sounded too muddy. So, can anyone recommend where to go to get my hearing tested and to discuss my options for hearing aids? I have a PPO. Also, my understanding is that hearing aids eat batteries - some need to be changed every day????
Thanks,
More Like My Mother Every Day


Your first step is to see an Ear, Nose, and Throat doctor. (e.g. Bernard Drury at Summit). Your issue may be as simple as ear wax.

Then the doctor will refer you to an audiologist. You will need the audiogram in order to know in what frequencies there is any hearing loss. If hearing aids are prescribed, the audiogram will tell the audiologist how to program them.

As someone who has worn hearing aids for 20+ years (otosclerosis), I would advise that you get the expensive ones - like $3k each. It is SO worth it for your quality of life. The good ones have a replacement guarantee if you lose the instruments (keep them zipped in your purse in a case with your business card or contact info0. And I have found that the good quality ones do not eat batteries.

Besides, at Hearing Science of Walnut Creek on Ygancio Valley Blvd, they gave me a year's supply of batteries when I bought the device. Amelia


I've gone through three different audiology centers and three generations of hearing aids. I recommend the Center for Better Hearing in El Cerrito Plaza-- Greg Free and his colleagues are knowledgeable, and want to work with you to get an assessment and hearing aids that work for that particular individual.

Two further points--hearing disability is really limiting, and generally doesn't get better-- I commend you for looking into it. The technology is not great--I tried out five manufacturers' products before I settled on my current pair--but they are still a lot better than nothing.

The other point is you have to have the time and commitment to work with the audiologist--only you can report on how well an aid is working in the setting(s) you are in, and what kind of adjustments you want/need. eh what???


What's a good place to buy hearing aids?

Feb 2014

Anyone know a good hearing aid place? I've used Costco, but the fit is poor and I haven't been able to get them to work with me on it. I've gone to a couple other places but was turned off by the high pressure sales tactics. Really, these guys can be so cheesy! The last place I tried, after an hour of pressure, I said I'd think about it and she practically drop-kicked me out the door.


I have been very happy with Greg at the Center for Better Hearing in El Cerrito Plaza. He worked with me for almost a year trying out five different brands before I finally decided. In addition to finding an audiologist you can work with, it is really important to spend the time working with the audiologist to adjust aids for your hearing loss profile and the sound environments you will be in. The technology is far from perfect--but really necessary.
staying in the conversation...


Fashionable hearing aids?

Feb 2008

My husband has finally conceded that he needs hearing aids, and is willing to get them, but doesn't want the old-style, fleshy silly-putty type. He's looking for a source for something more current. Does anyone have recommendations? Thanks for your help. Tired of repeating myself


I've worn hearing aids in both ears for 35 years and it's only recently that some fashionable models have come out. I saw a really cool ad that showed aids that looked similar to a Bluetooth headset from Whispher Hearing Center in San Rafael:(http://www.whisperhearing.com/sizesandstyles.htm) - I don't see them on the page, but I would call and ask. Also, there is a company for kids called EarWear (http://www.earwearinc.com/earwear_design.html) that I wish existed when I was young. I may still get these just for the heck of it! Bananas anyone? In any case, the so-called ugly - behind the ear - digital ones have served me very well. Can't complain... Melissa